TESS :
have you ever wondered... >>

TRUST
Actualization (positive atmosphere): Rooted in trust, respect with regards to the
person's self-worth.
Thinker:
Thoughtful approval; demonstrates through actions rather than words; deal with solid,
tangible, factual evidence.
Director:
Keeps relationships business-like; argue facts; give recognition for ideas; are precise,
original, efficient, well organised.
Expressor:
Warm and direct; engage you; raise business in a social manner; are direct with their
affirmation; tend to be very quick; need to tie them down to what they say.
Relator:
Support feelings; show personal interest; discuss personal opinions; slow manner.
FEAR
Manipulation (negative atmosphere): Rooted in fear, of being hurt or controlled by
another person.
Driver:
Competitive, self-centred, calculating, arrogant. Under pressure: assume more control, get
very dominant.
Underdog:
Docile, dependant, subservient. Under pressure: Become very submissive, anxious to reduce
friction; avoid confrontation at any cost.
Socializer:
Hyper-extrovert. Under pressure: Get angry, attack.
Avoider:
Rebellious, aloof, distrusting person; detached, uninvolved with others. Under pressure:
Get stuck in something unrelated to the conflict; detach and withdraw.
Conflict styles of the types:
Director/Driver:
- Controller
- High goal orientation
- Low relationship orientation
Relator/Underdog:
- Accommodator
- Low goals
- High relationships
Expressor/Socializer:
- Collaborator
- High goals
- High relationships
Thinker/Avoider:
- Detached
- Low goals
- Low relationships |